RISH Privacy Policy

RISH Privacy Policy

LAST UPDATED

This Privacy Policy describes how RISH (operating at rishlinen.com) collects, uses, and shares your personal information when you visit or make a purchase from our store.

Information We Collect

When you visit our site or make a purchase, we collect the following information:

  • Contact information — name, email address, phone number, billing and shipping address
  • Payment information — processed securely by Shopify Payments (Stripe). We never store your card details
  • Order information — products purchased, order history, returns
  • Device information — IP address, browser type, referring URLs (collected automatically via cookies)

How We Use Your Information

  • To process and fulfil your orders, including sending tracking and confirmation emails
  • To communicate with you about your order, returns, or inquiries
  • To send you marketing emails if you have opted in (you can unsubscribe at any time)
  • To improve our website and customer experience
  • To comply with legal obligations

Sharing Your Information

We share your information with the following third parties only as necessary to operate our store:

  • Shopify — our e-commerce platform (see Shopify's Privacy Policy at shopify.com/legal/privacy)
  • Spocket — our fulfilment partner, who receives your shipping address to process your order
  • Klaviyo — our email marketing platform (if you have opted in to marketing emails)
  • Payment processors (Stripe/Shopify Payments) — to process transactions securely

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse traffic. You can disable cookies in your browser settings, though some site functionality may be affected. We use Google Analytics and Meta Pixel for advertising measurement.

Your Rights

  • You have the right to access, correct, or delete your personal data at any time
  • You can unsubscribe from marketing emails using the link in any email, or by emailing hello@rishlinen.com
  • For EU/UK customers: you have rights under GDPR including the right to data portability and the right to object to processing

Contact

For any privacy-related questions or requests, please contact us at: hello@rishlinen.com